FAQ

  • DOES FRANKIE SWIMWEAR SHIP WORLDWIDE? Absolutely! We happily ship all over the world!    DO I PAY INCOMING DUTIES & TAXES ON MY BIKINI?  All incoming taxes and import duties are the responsibility of the...
  • WHAT METHODS CAN I PAY WITH ONLINE?  Frankie Swimwear accept all major Credit Card Payments. Your shopping cart will step you through this process. If you have any questions or would like to arrange...
  • HOW CAN I CONTACT YOU? Have a question, query or general enquiry? Email us at info@frankieswimwear.com! You will be sure to receive a response within 48 hours.        ...
  • HOW DO I RETURN MY BIKINI? Easy! To request a return, simply email us at info@frankieswimwear.com! You will then be emailed the appropriate exchange instructions, guidelines and a return shipping address....
  • WHAT IS YOUR RETURN POLICY? Exchanges are absolutely understandable. Your new swimwear may not fit perfectly the first time and so we welcome you to exchange it for another size,...
  • IS IT SAFE TO PURCHASE FROM YOUR ONLINE STORE? Yes, it is absolutely safe! Purchasing from our online store is entirely secure. Our website utilises Secure Sockets Layer (SSL) lines to...
  • HELP! I DONT KNOW WHICH SIZE I SHOULD ORDER? It's never easy picking the right size, but never fear - we have a universal size guide for you to view...

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